Troubleshooting Guide for Performance

Is your web browser up to date?

Try another browser - use Google Chrome or Microsoft Edge to compare performance
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Follow this manual to adjust the settings for the browser you use daily:
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Follow this manual to adjust the settings inside Explorer - turn on INCREMENTAL mode:
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Turn on AUTO-FREEZE feature:
a) Go to Settings → User widget

b) Enable AUTO-FREEZE
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If your GPU is on a blocklist (Google Chrome):
Your GPU might be on a blocklist. Follow these steps in Google Chrome:

a) Open the following page in Chrome:
​chrome://flags/#ignore-gpu-blocklist

b) The option “Override software rendering list” will be highlighted.

c) Change the value on the right to Enabled.

d) Restart the browser
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