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Troubleshoot: When uploaded files get a "conversion failed" state

See steps to perform should any of your files fail in the conversion

S
Written by Support
Updated over 2 months ago
  • Try to REBUILD the resource

  • Test the file in any free viewer to validate that the file isn't corrupted

FOR IFC file:

Test the file in free IFC viewer (Solibri, BIMVision, ect.)

DWG file:

Test the file in free DWG viewer (DWG True View, ect.)

Other files:

Test the file in another software (Navisworks, ect.)

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